Client Consent / Agreement Terms & Conditions (Art Therapy)
Welcome
Thank you for choosing Expressive Health Creative Art Therapy. These Terms & Conditions outline important information about our work together.
Services Provided
Expressive Health offers creative art therapy sessions for individuals, couples, families, and groups. This includes both in-person and online sessions where agreed.
Confidentiality
All information shared in sessions is confidential and will not be disclosed without your consent, except where required by law (e.g., risk of harm to yourself or others, child protection concerns, or court order).
Fees and Payment
Session fees will be discussed and confirmed prior to your first session. Payment is required on the day of service unless otherwise arranged. Invoices may be provided upon request.
Cancellations & Missed Appointments
We ask for at least 48 hours; notice if you need to cancel or reschedule. Cancellations with less than 48 hours; notice may incur a full session fee (see Cancellation Policy below).
Late Cancellations / No-Shows: Cancellations with less than 24 hours notice, or missed appointments without notice, may be charged at 100% of the session fee.
Exceptions: We understand emergencies happen. If you experience illness or an unavoidable situation, please contact us as soon as possible to discuss.
How to Cancel:
Please call, text, or email your therapist directly if you need to cancel or reschedule.
Email: corrie@expressivehealth.com
Call/Message: 0424395268
Website: www.expressivehealth.com
Risks and Benefits
Art therapy can bring up strong emotions. While many people find it helpful, there may be periods of discomfort as we explore personal topics.
Record Keeping
Session notes are kept in a secure, confidential system, in line with PACFA and Australian privacy requirements.
Contact Between Sessions
Expressive Health is not a crisis service. If you are in immediate distress, please contact Lifeline (13 11 14) or emergency services (000).
Agreement
By attending sessions with Expressive Health, you agree to these Terms & Conditions.